This place suits me perfectly with free wi-fi, 24-hour reception, and non-smoking rooms. During my first stay, the staff helped with car service. I recommend it for a comfortable stay. I'll be back for Christmas!

The hotel was conveniently located close to my business conference, which made commuting effortless. The room was clean and well-maintained, providing a comfortable environment for my work needs. The breakfast offered a good variety, including fresh fruit and pastries, which set a positive tone for the day. Additionally, the staff was responsive and accommodating to my inquiries during my stay.

Parking lot could use some attention.

Rooms need attention. The breakfast had limited options, but staff provided good service. Hallways felt a bit worn.

Why it’s almost great (but not quite)

Rooms had no carpet, were clean and smelled fresh! Breakfast offered decent choices like fresh fruit and yogurt, far better than I'd heard.

Management interactions fell short, and hallways had unpleasant odors, making the atmosphere less welcoming.

the staff truly goes above and beyond with their hospitality, exemplified by staff helping a distress caller

Helpful staff, clean rooms.

I really liked that my room had no carpet, and it smelled fresh and clean. The breakfast was better than I expected, with fresh fruit and yogurt to start my day right. The only bummer was the parking lot needing some maintenance, but overall, I had a fantastic time! 😊

Definitely one of the cleaner spots I’ve stayed! The location was also pretty convenient for getting around.

Our stay at Super 8 By Wyndham Crystal Lake was a blast! We loved how clean and comfortable the Queen Room was, featuring a cozy seating area that was perfect for relaxing after a full day of karaoke and casino fun. Breakfast included some tasty options too, setting us up for a great day! The staff was friendly and responsive, making our time there even more enjoyable.

The breakfast options could be expanded.

I appreciated the clean, pet-friendly space during my two-night stay. The location made it easy to access nearby attractions. The staff was accommodating and responsive to my needs. Breakfast included fresh fruit and cereal options. Overall, it made for a convenient visit. 🐾

It was just a proper fit for a couple of nights in Crystal Lake with very good value for money. The bathroom had some parts that weren't clean, and I wasn't pleased with the breakfast. Make sure to check the room before settling in.

The room was pretty simple, clean, and had a fresh smell. I liked that there was no carpet, which made it feel cleaner. The bed was comfy enough for a good night's sleep. Breakfast had decent options like yogurt and fresh fruit, nothing crazy but okay. Just didn't love the overall vibe—felt a bit outdated.